Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

So that we can resolve any problems in the most sensible and hassle-free way, please contact us for any return question at hello@windsorbotanicals.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Please get in touch if you have questions or concerns about your specific item. 

Refunds
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.